Hiring workers in Mexico

shoestring | Building, Cultural, Do as I say not as we did, Finances | Wednesday, January 7th, 2009

There are some cultural differences it’s important to keep in mind when hiring people to work for you in Mexico.  The main one is that Mexicans LOATHE talking about money.  If you don’t believe me, take a look at the classified section of any Mexican newspaper and count the number of for-sale ads that actually state a price.  Close to zero, that’s how many.  It’s very annoying to the gringo way of thinking — you have to make a call to find out if you’re even interested.  In Mexico, however, contact with one’s fellows is clearly valued way more than efficiency.

You’ll find this same attitude when hiring people to perform services for you, from building a house to catering a party.  What typically happens is something like this:  You describe the project in detail, then ask what the person would charge for it.  Instead of naming a price, they’ll tell you something like, “Oh, don’t worry about it, it won’t be much.”

If you allow yourself to be put off by this evasion out of a misguided sense of politeness, lack of assertiveness, fear of making a cultural misstep, or any other reason, I guarantee you will regret it.   If it’s a one-shot deal, like a car repair, you can write it off to experience, but failing to establish a price on larger projects can prove extremely costly both financially and emotionally.  ALWAYS AGREE ON A PRICE FIRST!

In hiring people for construction work, there are two approaches to payment: contract or wage.  Some workers prefer one or the other, others are flexible.  Under the contract plan, the maestro bids a price for the completed job.  Some amount of the total will be required up front to get the job going, and the rest at determined intervals.  An advantage to this is the work may be completed quickly, so the contractor can move on to the next job.  On the other hand, if the contractor is a flake, you may never see him again, or the job could take forever.   Another disadvantage is that the work might be hurried or slipshod, or materials may be skimped on if the bid was unrealistically low.  Also, you can’t make any significant changes without renegotiating the price.  Consider too that your helpful/supervising presence is less likely to be welcomed by a maestro racing to finish the project than one being paid a fixed wage.  If you want to be closely involved with the job and be able to make creative decisions as you go along, the wage basis is probably preferable.  A wage arrangement is likely to take longer than a contract, but you’re more likely to get exactly what you want.

Overall, contract arrangements are probably riskier, especially for larger jobs.  Always try to find people with excellent personal recommendations from someone you trust.  In addition, do not hesitate to fire anyone whose work is not satisfactory; you can always find someone will do the job properly.

Obviously there are situations where quoting an exact price will not be possible (as in car repairs where the extent of the problem is not known), in which case you should ask for an estimate including the worst-case price.

If a person absolutely will not name a price for you, walk away.  Even if they’re the greatest cook/mechanic/architect/friend of yours in all of Mexico, even if it took you weeks of searching to find them.  There’s always somebody else, and you’ll avoid a world of heartache, misunderstandings, and financial losses by taking the time to find them.

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